Last updated: January 4, 2026
Company Name: FELICITY DIGITAL TECHNOLOGY LTD.
Address: 004, Resco-Work01 Regus House, 4 Admiral Way, Doxford International Business Park, Sunderland, Tyne & Wear, United Kingdom, SR3 3XW
Email: service@mail.uyelpsv.com
About FELICITY DIGITAL TECHNOLOGY LTD. : Your Reliable Partner for Tool Purchases in the UK
Dear UK users, hello!
When you're looking for high-quality, cost-effective tools while expecting a hassle-free and (peace of mind) shopping experience,FELICITY DIGITAL TECHNOLOGY LTD. is here to be your trustworthy choice. We have deep expertise in the tools industry, specializing in providing premium tool products and comprehensive services for UK customers. With professionalism and integrity, we build a convenient purchasing bridge for you.
Regarding service guarantees, we always place user needs at the forefront and have outlined our core service information for you to easily understand:
- Seamless Communication: If you have any questions during product selection or order inquiries, feel free to contact us through either of the following methods: Email: service@mail.uyelpsv.com Our customer service team will be happy to assist you.
- Customer Service Hours: Our customer service operates from Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00). During these hours, we will respond to your inquiries promptly. Any messages left outside working hours will be prioritized and addressed when we resume work. Thank you for your understanding and patience.
- Efficient Shipping and Delivery: Once your order is confirmed, we will ship it within 1-2 working days (excluding weekends and public holidays). Based on local logistics and delivery conditions in the UK, your package will arrive within 5-7 working days, allowing you to enjoy your tools as soon as possible.
- Clear Pricing and Tax Information: The price of all our products includes taxes, so when you place your order, you won’t need to worry about additional hidden costs, making your budgeting more manageable. It’s important to note that customs duties will be charged according to UK regulations. If you have any questions regarding customs duties, please contact our customer service team in advance for details.
- Reassuring After-Sales Guarantee: We offer a 14-day no-reason return/exchange service. If the product you receive doesn’t meet expectations or has non-human quality issues, you can request a return or exchange within 14 days of receipt, provided the product remains in its original condition with all accessories intact. We will fully assist you throughout the process to protect your legal rights.
We understand that high-quality products are the core of any partnership, and excellent service is the continuation of trust. FELICITY DIGITAL TECHNOLOGY LTD. .always adheres to the principle of “Integrity in Business, User First” and continues to move steadily in the UK tool market. Whether you need professional tools for your trade or household tools for everyday use, we are here to provide you with excellent options and services.
We look forward to meeting you and becoming your reliable partner in tool procurement! If you have any needs, feel free to contact us at any time.
